Pre-loading Your Bot With Questions and Answers
You can anticipate commonly asked questions and train your bot before you decide to make it live on your site.
Here's an example of how this would work...
You enter the question "Do you offer a guarantee?"
You then add the answer "Yes! We offer a 30 day money back guarantee on all purchases"
When you make your bot live it will already know the answer to this question and can respond accordingly. We recommend spending some time pre-loading Q&A's before making your bot live to provide your visitors with a better experience but it is entirely optional.