Difference between a bot and a chat
"Bot" - An individual chatbot with its own unique set of questions and answers and its own "personality" such as its name, color, tagline, default responses etc... A "Bot" can appear in 3 ways : 1. As a "Chatbox" in the bottom left or bottom right corners. 2. As a popup in the middle of the window triggered by exit intent or 3. As in inline bot anywhere inside your document.
"Chat" - A conversation between a user and the bot.