How do I access my purchase and/or bonus?

Commission Gorilla

Step 1: Log on to your JVZoo customer portal at: http://customer.jvzoo.com/
The login details will have been given in the purchase receipt email you are sent from JVZOO.
(If you have misplaced this email and have forgotten your login details, please follow the steps set out here: How do I log in to JVZoo?

Step 2: After Logging in, Locate "My Purchases" button.

Step 3: Click on the "View Details" button of the product you purchased.

Step 4: You will see a detailed page for your purchase.

Clicking on ACCESS PURCHASE will take you to a page where you register your account by choosing a username and password, and giving us the email address you would like associated with the account for password reminders, etc 

Once you have registered your account you simple click on the login link - login and start creating - there is nothing to download 

Step 5: If you purchased an Upgrade to this product,  please follow the same procedure to Access the purchase - this time when you click on the link, a window will pop up with your upgrade code.  Please copy it and past it in the field on your ACCOUNT page inside your account

Step 6: If you have purchased the product under an affiliate link that was offering a bonus, you should see your Bonus access below the product access details like:

If you do not see your bonus here, then there are a couple of possibilities:

• You mistyped your email address/entered a different one to your JVZoo account email. Please check with the vendor as to which email address relates to your transaction ID (we do not have this information as it is not our product). If this is the issue, please contact JVZoo who can sort this out for you.
• Your purchase may not have been credited to our Affiliate ID. Again, please check with the vendor as to which affiliate was credited with your purchase.
  If you have already purchased this product and not got our bonuses,  you can still claim them by purchasing again - using our link and ensuring you clear your cookies immediately before clicking through to purchase with our link so that the sale is properly credited to our Affiliate ID.

Zaxaa

Clicking on ACCESS PURCHASE will take you to a page where you register your account by choosing a username and password, and giving us the email address you would like associated with the account for password reminders, etc

Once you have registered your account you simple click on the login link - login and start creating pages - there is nothing to download

You will also find the link to the bonuses right there in the receipt - just click on BONUSES to access them