I forgot my username/password. How can I retrieve it?
Monkey Web Tools
Please follow these steps to reset your password or to be reminded what your username/password is
- Go to your log-on page : contact support if you don't know this
- Click the forgot password button
- On the next page enter your EMAIL (not username)
- We email you a link which you need to click on
- Click the link and you go to a screen to enter a new password (twice)
- We then send you an email confirming it has been changed and it confirming your username and password in it.
We realize that you may not actually have forgotten your password , but doing it this way ensures that it is only you that can change your password because the link is sent to your registered email!