Live.com Email Address
If you are using an email address from live.com, please be aware that it is nearly impossible for us (or anyone else, for that matter) to deliver to your inbox.
Firstly, please be sure to whitelist all email addresses from <app>.com. Check this article for how to do that: https://www.simpleminds.com/how-to-check-your-spam-filter-and-whitelist-emails/#MSNSS/
Secondly, consider getting a Gmail or some-such account!