I Can't Access Monkey Player

In this article

  •     MonkeyPlayr Regular account
  •     MonkeyPlayr PRO Upgrade
  •     MonkeyPlayr MailGate Add-on
  • Once you have completed your purchase of MonkeyPlayr you need to register your account.  

    You will have gotten one email for each purchase of MonkeyPlayr.- Regular, PRO and MailGate. 

    To activate your MonkeyPlayr account please follow these step by step instructions

    • Create your account at: http://monkeyplayr.com/members/pl_signup_regular.php
    • You choose your username (- alphanumeric, no email addresses, please) and password. 
    • Give an email address which will be used to send password reminders
    • Find in the email for the regular account from news@promotelabs.com which has the subject line:
      IMPORTANT: Your MonkeyPlayr.com Account Information
    • Copy the license code from the email and paste it where requested

    Once your account is registered, you can login with the username and password you chose by clicking on the link or by going to: http://monkeyplayr.com/members/user_login.php


    If you purchased the PRO upgrade, you will have been sent an email with your license code.  Please follow these steps to apply the license to your MonkeyPlayr account:

    • Log in to your MonkeyPlayr account and click on MY Account on the menu
    • Find in the email for the Pro Upgrade from news@promotelabs.com which has the subject line:
      Important:  Your Pro Upgrade at MonkeyPlayr.com
    • Copy the license code from the email - it will start with MP-2-
    • Paste it into the field : Upgrade code http://screencast.com/t/eqmJMGQYpmg6
    • Click Activate and you will get a message ... AWESOME
    • Your screen will refresh and you will see you are now a PRO!

    If you purchased the Mailgate Add-on, you will have been sent an email with your license code.  Please follow these steps to apply the license to your MonkeyPlayr account:

    • Log in to your MonkeyPlayr account and click on MY Account on the menu
    • Find in the email for the MailGate Add-on from news@promotelabs.com which has the subject line:
      IMPORTANT: MailGate Add-On Information
    • Copy the license code from the email - it will start with MP-3-
    • Paste it into the field : Upgrade code http://screencast.com/t/eqmJMGQYpmg6
    • Click
    • Now when you create/edit a player you will see the additional options:

    Once you have successfully registered your MonkeyPlayr account you can login with the username and password you chose.