Setting up Your Promote Labs / MonkeyPlayr accounts

Once you have completed your purchase of MonkeyPlayr you need to register your account.  

Please be aware that you will actually be registering 2 accounts at this time

  1. PromoteLabs - where we centralize access to all your purchases
  2. MonkeyPlayr account
    1. MonkeyPlayr Pro Upgrade to Regular
    2. MonkeyPlayr Mailgate Addon to Regular or PRO


Promote Labs Inc Account

When you complete your purchase, you will be asked to register or login to the central portal.  If you already have an account, please go ahead and login.  If you are new to this procedure, please give us the username and email you would like associated with your account.  We then send you an email from news@promotelabs.mail with the subject line:

Your PromoteLabs Account (JVZoo Transaction) 

This email contains your username and password for logging in to your central portal PromoteLabs account at
https://promotelabs.com/customer-login

Each time you purchase a new product from us, it will be registered here so you will be able to come back time and again to gain access to your purchases and to check if you have already purchased a newly promoted product.


MonkeyPlayr Account

To gain access to the registration page please follow the steps set out in this article:
http://docs.monkeywebapps.com/article/63-access-my-purchase

You will also have gotten one email for each purchase of MonkeyPlayr.- Regular and PRO
To activate your MonkeyPlayr account please follow these step by step instructions

  • Find in the email for the regular account which has the subject line:

    IMPORTANT: Your MonkeyPlayr.com Account Information

    from the sender MonkeyPlayr
    Please Note: this may be in your Spam folder.  It may be quickest to find it by doing a search for MonkeyPlayr!
  • Click the link to create your MonkeyPlayr account - you can also click on the ACCESS MY PRODUCT link in your JVZoo online receipt
  • You choose your username and password and tell us what email to use for account communications. You will be asked for your License code which you can get from your email

Once you have successfully registered your MonkeyPlayr account you can login with the username and password you chose at
http://monkeyplayr.com/members/user_login.php


MonkeyPlayr PRO Upgrade

If you have purchased the PRO Upgrade -

  • Log in to your MonkeyPlayr account at http://monkeyplayr.com/members/user_login.php
  • Click on MY ACCOUNT on the top menu
  • Here you will see a field "Upgrade Code"
  • Please copy the code from the email with the subject line:

    Important:  Your Pro Upgrade at MonkeyPlayr.com

    from the sender MonkeyPlayr
    Please Note: this may be in your Spam folder.  It may be quickest to find it by doing a search for MonkeyPlayr!
  • After clicking ACTIVATE, you will get a message .... AWESOME... your screen will refresh and you will be a PRO

Now when you return to the "Create Playr" page, you will see you have access to the PRO features on the right hand side of the dashboard



MonkeyPlayr MailGate Add-on

If you purchased the Mailgate Add-on, you will have been sent an email with your license code.  Please follow these steps to apply the license to your MonkeyPlayr account:

  • Log in to your MonkeyPlayr account and click on MY Account on the menu
  • Find in the email for the MailGate Add-on from news@promotelabs.com which has the subject line:
    IMPORTANT: MailGate Add-On Information
  • Copy the license code from the email - it will start with MP-3-
  • Paste it into the field : Upgrade code http://screencast.com/t/eqmJMGQYpmg6
  • Click
  • Now when you create/edit a player you will see the additional options: